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TNM simplifies Mpamba menu for easy accessibility

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By Chisomo Phiri

One of the country’s leading mobile network companies Telekom Networks Malawi (TNM) says it has revised its menu on Mpamba mobile money to simplify the platform’s accessibility and customer transactions.

According to the mobile company’s Head of Brand and Marketing Madalitso Jonazi, this is a response to feedbacks it received from its customers on how it could enhance their experience on the platform.

Jonazi


Said Jonazi:“At TNM we take customers’ feedbacks seriously and we always put the customer first that is why we have revamped the Mpamba menu.

“As a way of sustaining convenience on the platform we have revised features on the Mpamba so as to enhance experience.”

He said the revised features will enable customers to reverse wrong transactions on the digital platform thereby saving time when using the seamless services.

“We have also simplified navigating on the menu and made it very user-friendly for our customers.

“Through the upgrading of Mpamba menu, our customers will be able to make auto-reversals for any wrong transaction, shortened the steps on the menu, made it easy for customers to easily find what they are looking for on the menu, and with just a few clicks they will be done with most of the transactions. We believe this will help in adjusting turnaround time for transactions and offer more convenience,” he said.

Jonazi indicated that through the Mpamba platform, TNM has managed to foster financial inclusion among Malawians which is a fundamental step towards economic growth.

“As TNM we are glad that Through the Mpamba platform, we are contributing towards the Malawi’s economic growth by enabling Malawians to easily access and manage their finances regardless of location and time.

“This is the role we are happy to carry forward while enhancing financial inclusion in the country,” he said.

Jonazi added that their mobile network company provides reliable and trustworthy services including Mpamba Pasavute, Mpamba Fesa, Mudziwathu Village Bank, Mpamba Debit card and the recently introduced Mpamba Ndikankhe through which Malawians can get an overdraft on Mpamba and bail themselves out of financial emergencies.

Since its launch in 2013, Mpamba has transformed into a reliable digital mobile money service platform through which customers are able to perform numerous tasks, including money transactions and bill payments.

Two police officers arrested for allegedly smuggling beer, phone into police cells

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By Chisomo Phiri

Two police officers Sub-Inspector Kasiton Matemba and Constable Brighton Mpombeza are behind bars for allegedly smuggling alcohol and a phone into a police cell in Karonga district, an incident which in the past few days threw members of the public into a frenzy of conversation.

National police spokesperson Peter Kalaya confirmed this to 247 Malawi News yesterday.

Kalaya said the two have been charged with two criminal counts of abuse of office and conduct at a police station, which are criminal cases in the Penal Code and Police Act.

Inmate enjoying beer in police cell



He said: “What they did was unprofessional and not expected of a police officer in the MPS. Management cannot condone such kind of unprofessional behaviour in the service.”

This follows a viral video showing suspects in a police cell in Karonga hoisting and taking an alcoholic drink which is identified as Jägermeister.

The suspects who are seemingly excited from the drink were also making conversation with the person shooting the video.

Court reserves Chakwera hecklers’ ruling

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By Chisomo Phiri

Principal Resident Magistrate Godfrey Balaka of Blantyre Magistrate Court has on Wednesday reserved his ruling on bail application for the three people arrested in connection to blocking and stoning President Lazarus Chakwera’s convoy on Friday last week.

The three are Hector Ndawala,38,Pearson Chimimba, 48, and Lucy Namba, 25,.

The State through South West Police Region prosecution officer Damiano Kaputa asked the court to allow police to continue keeping the suspects in police cell for the next seven days.



He told the court that police were yet to complete their investigations on the matter,but lawyers representing the accused persons, Chancy Gondwe and Alexious Kamangira, asked the court to release them on bail saying; they are all Malawians, cannot interfere with the investigations or State witnesses and that the case they are answering is not a serious one, among other things.

After hearing from both sides, Balaka said he will deliver the ruling on Friday.

The three suspects have been formally charged with intention to endanger safety of persons travelling by road, criminal negligence and failing to stop for the State President.

Minister Kamtukule says 2024 Malawi International Expo to strengthen globe travel trade partnerships

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By Dean Chisambo

Minister of Tourism, Vera Kamtukule says the 2024 Malawi International Tourism Expo (MITE) to be held from April 25 to 27,2024 will focus on strengthening the partnerships which the ministry has created with the global travel trade so as to embrace the growing tourism.

Kamtukule made the remarks during a press briefing in Lilongwe on Tuesday.

She emphasized that the expo will not just be about welcoming international buyers and travel media from the biggest market sources such as the United Kingdom, Germany, Netherlands and USA but also work on embracing growing tourism markets such as India, China, Italy and France among others.

Vera Kamtukule

The Minister said her ministry is also focusing on engaging East African countries such as Kenya and Tanzania to participate in the Expo.

Kamtukule said:”This is not only because these are growing economies or markets, but also because they receive a lot of tourists from our key source markets. We would like to work with them to extend their visits to Malawi.”

Kamtukule mentioned that these regional markets promise vibrant exchanges, potential partnerships and the chance to showcase Malawi’s unique charm to fellow African travelers.

She further said that the bilateral agreements that Malawi signed with these countries in the field of tourism have been operationalised and practically facilitate joint marketing efforts between the countries.

Kamtukule also emphasised that success in tourism development requires strong collaboration across government agencies and different actors at local and regional levels hence the need for a strong partnership among stakeholders in this year’s MITE.

“This is why we have decided that for this year’s expo, we would like to do things a little different. We are not looking for sponsors; we are looking for partners, institutions and individuals who will work with us not just to deliver the expo but also look at the bigger picture of promoting tourism development in the country,” she said.

The 2024 Malawi International Tourism Expo is expected to attract Western countries as well East African countries respectively.

Exposing the Alarming Reality of Police Brutality: Elasto Ngonyani’s Ordeal Sheds Light on the Plight of Foreign Truck Drivers

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By Twink Jones Gadama

Police brutality is a harrowing issue that continues to plague societies around the world. While numerous cases have been exposed and acknowledged, countless others remain hidden, leaving victims to suffer in silence. One such case that has recently come to light is the horrifying ordeal of Elasto Ngonyani, a 35-year-old truck driver from Malawi who fell victim to Mozambique police brutality at Zobue. This column aims to shed light on the challenges faced by foreign truck drivers and the urgent need for governments to address this grave issue.

The Medical Report: A Glimpse into Ngonyani’s Struggles

A detailed medical report from Queen Elizabeth Central Hospital has revealed the extent of Ngonyani’s injuries sustained during the brutal assault. The report highlights lumbar sliding disc loin pain on the right side, scalp lacerations on the head, pain in the right knee, and pain in the left ankle, accompanied by a few lacerations. Furthermore, Ngonyani is currently battling severe headaches, general body pains, chest pains, shortness of breath, and numbness in his feet as a result of the traumatic assault. These injuries not only hinder Ngonyani’s current ability to work but also pose significant challenges for his future livelihood.


The Cry for Change

Foreign Drivers Demand Diplomatic Intervention

In the wake of this horrific incident, Ngonyani has called upon the Malawi government to employ diplomatic means to end the rampant police brutality faced by Mozambican roads, particularly when directed towards foreigners. Foreign truck drivers often face discrimination and abuse at the hands of law enforcement, leading to physical and emotional trauma, as well as a hindered ability to continue their work. Ngonyani’s plea serves as a reminder of the urgent need for governments to prioritize the protection of foreign nationals, as well as to hold accountable those responsible for these acts of brutality.

Malawi’s Response: Diplomatic Efforts and Assurances

Happy Saka, Malawi’s Consul General for Tete and Zambezia provinces in Mozambique, has assured Ngonyani and the wider community that talks are underway with Mozambique authorities. Saka acknowledges the severity of the issue and promises that the matter will be appropriately addressed. While these diplomatic efforts provide a glimmer of hope, it remains imperative for concrete actions to be taken, ensuring lasting change in the treatment of foreign truck drivers.

The Hidden Suffering: A Widespread Issue

Ngonyani’s case is not an isolated incident; it is a stark reflection of the widespread and long-standing issue of police brutality faced by foreign truck drivers. Many drivers, hailing from various countries, have shared chilling accounts of violent encounters with Mozambique police, leaving them mentally and physically scarred. Whether it is unwarranted beatings, extortion, or harassment, their experiences paint a disturbing picture of the dangers they face along their routes.

Urgent Need for Enhanced Security Measures

In light of Ngonyani’s ordeal and the countless similar incidents, it is clear that urgent action must be taken to enhance security measures and safeguard foreign truck drivers on Mozambican roads. Authorities should prioritize the training and education of law enforcement officers, ensuring that they understand and respect the rights and dignities of all individuals they encounter. Additionally, robust mechanisms for reporting incidents of police brutality must be established, providing victims with safe avenues to seek justice and redress.

Collaborative Efforts for Safer Roads

The responsibility to end police brutality lies not only with the governments of affected nations but also requires collaborative efforts from international organizations, neighboring countries, and regional alliances. Greater cooperation must be fostered to address the root causes of this issue and implement comprehensive policies and initiatives that protect foreign truck drivers. By joining forces, nations can create safer, more inclusive road networks, ensuring the well-being of all who traverse them.

Conclusion

Elasto Ngonyani’s distressing ordeal serves as a poignant reminder of the silent suffering endured by countless foreign truck drivers at the hands of Mozambique police. His story highlights the urgent need for governments to prioritize and address this pervasive issue, employing diplomatic means to bring about lasting change. As awareness surrounding the plight of foreign drivers grows, it is essential for collaboration and collective action to shape a future where roads are safe for all, free from the terrors of police brutality.