Mafuta Mwale urges public to adopt digital financial services for enhanced security

By Chisomo Phiri

The Reserve Bank of Malawi (RBM) Vice Governor, McDonald Mafuta Mwale has urged the public to adopt digital financial services to secure and protect their money from scammers.

Speaking on Friday in Kasungu during the launch of the Digital Financial Services Awareness campaign,Mwale, emphasized the importance of Malawians keeping pace with the global digital transformation.

According to Mwale, digital financial services are safe, effective, and efficient.

Mwale

He however, acknowledged that some people face challenges when using these services and promised to address them.

On his part,African Development Bank representative to Malawi Albert Mafunsile,asked the RBM to ensure the security of digital services to build public trust.

According to the TransUnion 2023 State of Omnichannel Fraud Report, which covered the first half of 2023, Malawi registered a significant rate of digital fraud attempts, a development that culminated in the financial services and retail sectors registering a rate of 8.7 percent and 7.6 percent, respectively.