IAM introduces digital motor insurance certificate system to curb fraudulent vehicle certificates

By Chisomo Phiri

The Insurance Association (IAM) has announced the introduction of a digital motor insurance certificate system with the aim of eliminating fraudulent vehicle certificates.

IAM Innovation Committee chairperson Donbell Mandala told journalists in Blantyre on Thursday November 23, 2023 that the coming in of this technology means people will be paying for vehicle insurance and getting the certificates online and later printing them on their own using ordinary A4 papers.

Donbell Mandala

Mandala added that this step by IAM is vital to making Malawi a digital economy.

“Apart from the convenience, the milestone is coming from the sense that the previous insurance discs used to be forged but because this one is digital, it cannot be forged,” said Mandala.

On his part,the association’s executive member Wales Meja, who is also Britam Insurance Chief Executive Officer (CEO), said the digital insurance certificate will bring a number of benefits to the insurance industry and will respond to the government’s call to make Malawi a digital economy.

“All general insurance companies will use one system for issuance of insurance certificates. This means that there will be one database for keeping all motor insurance certificate records,” he said.

Meja said the system can also be used to trace vehicles that have been stolen, adding that law enforcement agents can detect them during spot checks.

He indicated that the insurance industry already started issuing digital insurance certificates from October 10 this year, but will continue to issue pre-printed certificates until December 31 this year.

According to Meja, the development means that pre-printed insurance motor vehicle certificates will no longer be used from January 1, 2024 and that effective January 1,2025, only digital motor insurance certificates will be accepted on the country’s roads.